Lean Six Sigma in Human Resources – The HR Performance Scorecard

The First Step of Lean Six Sigma – Measuring Performance
The first step of a Lean implementation is to make sure you are linking the project to improving measureable performance.  Lean should not be done to “make the workplace better,” “improve employee satisfaction,” or any other number of unquantifiable slogans.  Therefore, the first step is to make sure the area you are streamlining has a working Performance Scorecard.

To demonstrate how to create a Performance Scorecard we will use an HR department at a large hospital.  HR at this hospital was not meeting its goals in recruiting timeliness.  We found that there was no true goal, just lots of people’s opinions. (more…)

What Employers Can Do About Indoor Air Quality

While there is no OSHA standard for indoor air quality (IAQ), the potential risks are significant. Here are some helpful tips to help protect your workers and keep them comfortable.
Resources cited in this article include a new OSHA publication, Indoor Air Quality in Commercial and Institutional Buildings, as well as EPA and industry documents, experts, and websites.

What Is IAQ?
IAQ refers to the quality of the air inside buildings as represented by concentrations of pollutants and thermal conditions like temperature and humidity. These affect the health, comfort, and performance of people who work in those buildings. Light and noise are also considered IAQ factors. (more…)